08/19/2025: More Than a Bank: How State Bank Helps Anderson Plumbing Build Trust, Grow Smart, and Serve Better

In the plumbing world, the quality of your work matters, but so does the foundation that supports it. For Zane Anderson, Director of Operations at Anderson Plumbing in Lafayette, Indiana, that foundation is anchored by a trusted partner in State Bank.

Anderson Plumbing is a family-owned business that has grown steadily since Zane’s father started it in 2014. Specializing in residential plumbing services, new home construction, multifamily work, and light industrial projects, Anderson Plumbing has carved out a reputation for quality, fairness, and community-minded service.

“We’re born and raised here in Lafayette,” Zane says. “Our passion is plumbing, but more than that, it’s about providing honest, reliable service at fair rates. We’ve worked in bigger markets where it’s all about profits. That’s never been our goal. We want to make an impact in our community.”

That mindset made State Bank a natural fit.

A Familiar Face, A Trusted Transition

Anderson Plumbing’s relationship with State Bank began in 2021, thanks to a long-standing connection with Casey Spencer, now a Vice President at the Bank’s Lafayette branch.

When Casey transitioned to State Bank, the Anderson team followed. “Casey was a big reason we made the switch from our previous bank,” Zane says. “We knew her personally and professionally. She coached my wife’s golf team in high school, so we’ve known her forever.”

But the move wasn’t just about relationships. It was about resources.

Customized Services for a Growing Business

Zane credits State Bank with helping Anderson Plumbing level up its financial operations. From day one, State Bank has provided a full suite of tools designed to meet the needs of small businesses.

“They’ve helped us with everything—credit card processing, cash flow visibility, positive pay protections, even our line of credit,” Zane says. “It’s all been pre-set in a way that makes it easy for us to understand and use.”

One of the most significant upgrades was the introduction of credit card processing.

“Before, we were using a third-party provider. Now we get lower rates through State Bank, and if something goes wrong, I can call someone I actually know,” Zane explains. “That’s huge. It’s not just about solving the problem, it’s about preventing it from happening again.”

It’s a level of service that not only solves problems, but steps in before they get worse. When a check was stolen in the mail, a situation that could have cost a customer money and trust, State Bank acted fast.

“They shut it down before the thief could access the funds,” Zane says. “They protected our customer and helped us maintain our reputation. That meant everything.”

A Local Bank That Shows Up

For Zane, what truly sets State Bank apart is its accessibility and presence. Unlike larger banks that may check in once a year, the State Bank team doesn’t just show up once a year. They check in regularly, building a relationship that goes beyond business.

“They educate our employees on personal finance topics, like how to prepare to buy a home or understand home equity lines of credit,” he says. “At one meeting, the conversation on HELOCs got me and my wife thinking about putting an addition on our home. Now we’re working on a plan. That wouldn’t have happened without that visit.”

It’s not just the meetings, either. It’s the people. Zane rattled off a list: Olivia, Justin, Brad, and, of course, Casey.

“There are probably half a dozen people at State Bank I know I can call,” he says. “And they’ll always get me to the right person.”

Community First, Always

As a small business rooted in the Lafayette area, Anderson Plumbing values community investment, and they see that same commitment in State Bank.

“It’s one of the biggest things for us,” Zane says. “Aside from keeping our money safe, supporting the local economy is a top priority. It’s the same reason people choose to support us.”

Whether it’s sponsoring local events or attending fundraisers, State Bank doesn’t just say they care. They prove it.

“At a recent Boys & Girls Club fundraiser, Casey was there to represent the Bank. They had a table there as a sponsor. They show up, and they give back,” he says. “That’s what community banking should look like.”

A Relationship Built on Trust

When asked to describe his relationship with State Bank in one sentence, Zane doesn’t hesitate.

“They treat us like family,” he says.

And that sentiment carries through every interaction, from navigating fraud protection to helping the company grow securely.

“Everything they’ve offered us—positive pay, credit card processing, account protections—it’s helped us feel confident enough to take risks and grow the business,” he says. “That kind of security is invaluable.”

A Recommendation You Can Trust

If someone asked Zane where to bank for their business, his answer is simple:

“I’d say, go call Justin or Casey at State Bank. They’ll take care of you.”

Because for Anderson Plumbing, State Bank isn’t just a financial institution. They’re an extension of the team. A trusted partner who listens, shows up, and helps protect what matters most.